Voices from our customers on the product.
There's a lot of data here, but I'm not sure what's important.
I wish the tool would suggest what I should do next.
More control within the UI. Right now too much goes on “behind the curtain.”
I have to analyze everything myself.
It takes too long to receive my custom report.
We would need a more streamlined process where there are less FSQ members involved.
Better explanations of the UI or minimums would help us to be able to self-service.
Our process allows for a lot of room in error with communication, both internally and externally with the client. We should need a more streamlined process where there are less FSQ members involved.
I think this could be improved by removing fields, steps in the set-up process.